Anti-discrimination Policy

Our Commitment to Equal Housing

Avenir CoLiving Property Management is committed to providing equal housing opportunity to all persons regardless of any protected characteristic. We fully comply with the Federal Fair Housing Act, the Florida Fair Housing Act, and all applicable local fair housing ordinances.

We operate as a Public Benefit Corporation and believe that equitable access to quality housing is a cornerstone of thriving communities. Discrimination in any form is inconsistent with our values and will not be tolerated.

Protected Characteristics

We do not discriminate against any person in the rental, management, marketing, or any other aspect of our property management services on the basis of the following protected characteristics:

This list includes protections under federal law, Florida state law, and applicable local ordinances.

Non-discrimination in Our Services

Our non-discrimination commitment applies to all aspects of our property management operations, including:

• Tenant Marketing and Advertising: All advertising is designed to attract a broad, diverse applicant pool. We do not use language or images that discourage or exclude applicants based on protected characteristics.
• Application and Screening: All applicants are evaluated using consistent, objective criteria including income, rental history, and creditworthiness. The same screening standards are applied uniformly.
• Lease Terms and Conditions: We offer equal terms, conditions, and privileges of tenancy to all residents without regard to protected characteristics.
• Maintenance and Repairs: Maintenance requests are prioritized and addressed consistently for all residents.
• Lease Renewal and Termination: Decisions regarding lease renewals, non-renewals, and terminations are based solely on legitimate, non-discriminatory business reasons.
• Property Owner Services: We do not selectively market or steer property owners toward or away from particular neighborhoods based on the demographic composition of those areas.

Reasonable Accommodations and Modifications

We comply with all reasonable accommodation and modification requirements under the Fair Housing Act for persons with disabilities. This includes:

• Granting reasonable requests for exceptions to policies, practices, or procedures when necessary for a person with a disability to have equal opportunity to use and enjoy a dwelling.
• Permitting reasonable physical modifications to the property when necessary for a person with a disability, subject to applicable law and property owner approval.
• Engaging in an interactive process to identify effective accommodations.

Requests for reasonable accommodations or modifications should be submitted in writing to info@colivingpropertymanagement.com. We will respond promptly and in good faith.

Accessibility

We are committed to ensuring that our digital platforms and communications are accessible to all users, including those with disabilities. If you experience difficulty accessing any portion of our website or communications, please contact us and we will work to provide the information in an accessible format.

How to Report a Concern

If you believe you have experienced or witnessed discriminatory treatment in connection with our services, we encourage you to report it. We take all complaints seriously and will investigate promptly and thoroughly.

You also have the right to file a fair housing complaint with external agencies:

• U.S. Department of Housing and Urban Development (HUD): hud.gov or 1-800-669-9777
• Florida Commission on Human Relations: fchr.myflorida.com or (850) 488-7082

Complaints to HUD must generally be filed within one year of the alleged discriminatory act. Complaints to the Florida Commission must generally be filed within one year as well.

Non-retaliation

We strictly prohibit retaliation against any person who files a fair housing complaint, assists another person in filing a complaint, or participates in a fair housing investigation or proceeding. Any employee or agent found to have engaged in retaliation will be subject to disciplinary action up to and including termination.

Training and Compliance

All Avenir CoLiving Property Management staff and agents involved in property management activities receive regular fair housing training. We periodically review our policies, advertising, and practices to ensure ongoing compliance with all applicable fair housing laws.

Updates to This Policy

We may update this Anti-discrimination Policy from time to time to reflect changes in applicable law or our practices. The most current version will always be available on this page. If you have questions about this policy, please contact us at info@colivingpropertymanagement.com.